Faq

Frequently Asked
Questions

Find answers to common questions about our AI music tools.

General questions

  • How do I join the community?
    You can join our community by clicking the 'Join Discord' button in the Community section.
  • What are the pricing plans?
    We offer a free plan with limited use, a $24.99/month unlimited use plan, and an $89.99/year unlimited use plan.
  • What is Awaken?
    Awaken is our core feature that revives old playlists by using AI to generate covers with different singers' voices.

Feature-Specific questions

  • How does Awaken work?
    Awaken uses advanced AI to generate covers of your favorite songs using different singers' voices, breathing new life into your old playlists.
  • Can I choose the voices for Awaken?
    Currently, Awaken selects voices randomly to create unique covers. "Song-cover" channel allows voice selection.
  • How do I use the Vocal Removal tool?
    Upload your track to our platform, and our AI will isolate and remove the vocals, providing you with a clean, vocal-free version.
  • What formats are supported for Vocal Removal?
    We support a wide range of audio formats, including MP3, WAV, and FLAC.
  • Can I use my own voice for Custom Vocal Covers?
    No. But we are working on it. In the future,you can upload your own vocal samples or choose from our extensive library to create unique…
  • Is there a limit to the length of the custom vocal cover?
    Currently, we support tracks up to 10 minutes in length for custom vocal covers.

Technical questions

  • What are the system requirements?
    Our tool operates on the Discord platform, hence requiring only a Discord account and an internet connection. For an optimal experience, we recommend downloading the…
  • How do I report a bug or issue?
    If you encounter any issues, please report them through our support page, contact us via email, or directly report in the corresponding Discord channel.
  • Currently Supported Devices?
    At present, we have developed only the Discord version. In the future, desktop and app versions will be introduced to you progressively.

Account & Billing questions

  • What is included in the Free Plan?
    The Free Plan includes limited access to basic features and a few transformations per month.
  • How do I upgrade to a Pro plan?
    You can upgrade through your account settings. Select the plan you want and follow the prompts to complete the upgrade.
  • What payment methods are accepted?
    We accept major credit cards, PayPal, and other popular payment methods.
  • Is there a trial policy or a refund policy?
    During the validity period of any subscription plan, we will implement an unconditional refund. Just go to Discord to proceed. Refunds cannot be initiated after…